What's new
USCHO Fan Forum

This is a sample guest message. Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!

  • The USCHO Fan Forum has migrated to a new plaform, xenForo. Most of the function of the forum should work in familiar ways. Please note that you can switch between light and dark modes by clicking on the gear icon in the upper right of the main menu bar. We are hoping that this new platform will prove to be faster and more reliable. Please feel free to explore its features.

Wisconsin Hockey XXXIV: A Season without Chuck

Status
Not open for further replies.
Re: Wisconsin Hockey XXXIV: A Season without Chuck

Still would like to see a better multi-game package or more tiered pricing. Small steps, I guess.

This was part of the conversation I had the other day. I'm curious, what the people on this board think the issues are in this specific area and what the fixes could be.

Ticket Packages
Would you want more free items with ticket purchase (like the Cousin's sub promo, or the single-game family 4-pack with a hot dog and soda), or lower prices, or special themed packages (4 tickets in the "Michigan" package, a "Friday B1G package", etc) or something else?

Tiered Pricing
What is your take on this? Right now the 100 and 200 are at $24 and the 300 is at $20. Would a $16 ticket in the 300 get you to more games? Is a $20 ticket really the barrier to getting people to games right now or is that just the easy thing to point to when the team isn't winning?

Looking for honest feedback that I can use to continue my conversations. Your thoughts are appreciated. Feel free to shoot me an e-mail if you don't want to clog up the board with this stuff.
 
This was part of the conversation I had the other day. I'm curious, what the people on this board think the issues are in this specific area and what the fixes could be.

Ticket Packages
Would you want more free items with ticket purchase (like the Cousin's sub promo, or the single-game family 4-pack with a hot dog and soda), or lower prices, or special themed packages (4 tickets in the "Michigan" package, a "Friday B1G package", etc) or something else?

Tiered Pricing
What is your take on this? Right now the 100 and 200 are at $24 and the 300 is at $20. Would a $16 ticket in the 300 get you to more games? Is a $20 ticket really the barrier to getting people to games right now or is that just the easy thing to point to when the team isn't winning?

Looking for honest feedback that I can use to continue my conversations. Your thoughts are appreciated. Feel free to shoot me an e-mail if you don't want to clog up the board with this stuff.

The whole point of a ticket package is to incentivize people to committing to attending a number of games in advance at a discount. Bundling tickets doesn't work unless their is some risk that you won't be able to get single game tickets in the future or you discount enough that it's worth buying tickets even if you are not sure will use all of them.

even when UW was winning, people still complained about the pricing. Winning will cure most attendance problems, at this point a discounted bundle is more about keeping fans invested in the habit that Friday and Saturday nights are attend hockey game nights and not have some other activity fill that time.
 
Re: Wisconsin Hockey XXXIV: A Season without Chuck

This was part of the conversation I had the other day. I'm curious, what the people on this board think the issues are in this specific area and what the fixes could be.

Ticket Packages
Would you want more free items with ticket purchase (like the Cousin's sub promo, or the single-game family 4-pack with a hot dog and soda), or lower prices, or special themed packages (4 tickets in the "Michigan" package, a "Friday B1G package", etc) or something else?

Tiered Pricing
What is your take on this? Right now the 100 and 200 are at $24 and the 300 is at $20. Would a $16 ticket in the 300 get you to more games? Is a $20 ticket really the barrier to getting people to games right now or is that just the easy thing to point to when the team isn't winning?

Looking for honest feedback that I can use to continue my conversations. Your thoughts are appreciated. Feel free to shoot me an e-mail if you don't want to clog up the board with this stuff.

Ticket Packages:
There should be some kind of price discount on any multi-game package. If you want to throw in a free sub that's great but that can't be the only incentive. I'll admit the Family Pack pricing is good, but hot dog and a soda is outdated. When I take nieces and nephews, they want nachos, brats, pretzels, ice cream, etc (not all in one game, but the point is they like variety besides a hot dog).

I'd like to see some kind of Big Ten package or former WCHA package. Even if I get back to the point of buying season tickets, I don't want to have to pick between Friday and Saturday night. Would like to have some flexibility on days.

Tiered pricing:
When you are bringing kids, then yes $20/tickets (for bad seats) are an issue. It adds up especially with the service fee add-ons. Let's say all the seats stay the same price, has there ever been a thought of discounted pricing for seniors/youth?

Those are my initial thoughts.
 
Re: Wisconsin Hockey XXXIV: A Season without Chuck

http://www.uwbadgers.com/news/2015/11/17/MHOCKEY_1117154316.aspx

In theory, it shouldn't come to this, but at least the athletic department is trying a little harder to get people to the games. Still would like to see a better multi-game package or more tiered pricing. Small steps, I guess.

It shouldn't, but it already did over a month ago...it's not like a few hundred students are going to suddenly scoop up some season tickets this week.

As far as bundles and tiered pricing go...

...I've been bewildered by the ticket price structure for about as long as I've been able to - since my sophomore year here. (That was the 2012-13 season, when the attendance drop really got into full swing following a significant decline during the prior year, and after I got familiar enough with Badgers things to justify commenting on it with some sort of authority.) I'm pretty sure I brought it up here at some point, and I may have mentioned it in my surveys, not that it was really relevant to student season ticket holders.

The best seat in the house, whatever that may be, is $24 face value. Maybe you like being on the glass, at the back of the lower level, or in the front of the 200 level at center ice. Whatever it is, it's $24. Lesser views, whether they be somewhat limited along the 300-level sides, with a blind corner (in the corners), or Barclays Center level obstruction on the ends, are only FOUR dollars cheaper. It would be one thing if we were dealing with $4 and $8 tickets, but $20 and $24? Come on. That should raise some eyebrows.

People should have options when it's possible. At the Kohl Center, it's quite possible. The best seats could be likely be slightly more expensive than they are now without really pushing people away. (I must admit that it was difficult to type that given the current climate.) Those tickets will be in higher demand anyway (...most years). However, if you make those upper-deck side seats 12-15 dollars or so...that's an attractive option for lots of people.

The following paragraph was obviously much more relevant before this year, especially prior to last year, but I want to say what I've been saying for years:

The Wisconsin Badgers hockey experience sells itself. Dedicated fans of the program know this. They know the value of a Wisconsin Badgers hockey game. They know that even for casual fans, it's pretty awesome (if they actually go). However, other fans don't know this, especially when the team seems to stay under the radar* of the general public. A lot of families and other casual fans might not want to go give it a shot for $24 per person. Those people will likely be warm to the idea of picking up some cheaper tickets, even if it's not the most premium view. They buy some cheap tickets. They're in the building, which is already a plus. They get a taste of the atmosphere, even if things are more diluted up there (particularly with 10K-ish crowds). Not only has Wisconsin Badgers hockey become a "thing" in their mind (sweet, sweet brand equity), but they're much more willing to give the more expensive seats a shot in the future. It seems pretty universal across spectator sports that, in a venue big enough to have distinct enough viewing locations, there are multiple price levels.

*This was an especially large problem before this year, now that the bigger issues are the main driver of attendance, or lack thereof.

As far as bundles are concerned, there needs to be a per-game discount. It should be less than the per-game discount enjoyed by season ticket holders, but more than non-bundled tickets. This year, there's a sandwich, and I'd be surprised if it wasn't just Cousins Subs saying: "We want to advertise with you by sponsoring some things. Hey...how about something with "SUBS" at volleyball! We'll give away some free subs when there are enough subs! [Yes, this is a thing.] Hmm...what else...how about we give people a free sub with a certain ticket package, and we slap the logo on all the promos for it?" There should be dollar discounts offered by the athletic department for buying multi-game ticket packages. Even super-duper-popular professional sports teams who have no problem drawing fans do this.

TL;DR: It sometimes looks like UW Athletics has never seen sports teams sell tickets to their games, ever.
 
Last edited:
http://www.uwbadgers.com/news/2015/11/17/MHOCKEY_1117154316.aspx

In theory, it shouldn't come to this, but at least the athletic department is trying a little harder to get people to the games. Still would like to see a better multi-game package or more tiered pricing. Small steps, I guess.

Step 1: Get more students in
Step 2: Can the canned music, let Leckrone & company off their leash
Step 3: Collegiate atmosphere creeps back into the Kohl Center
Step 4: ?
Step 5: Profit!
 
Step 1: Get more students in
Step 2: Can the canned music, let Leckrone & company off their leash
Step 3: Collegiate atmosphere creeps back into the Kohl Center
Step 4: ?
Step 5: Profit!

You and I may not always agree on things, but that is pretty much the point that I was trying to make last week.
They say that great minds think alike, but folks seldom differ; not sure which side this falls on, but I'm in good company either way.
 
Re: Wisconsin Hockey XXXIV: A Season without Chuck

Hope fully the Crease Creatures can all find a friend to bring and add to the excitement this weekend.

This is a good idea and perhaps if that works out the AD should go out to current season ticket holders with an offer for extra tix at a discount. Maybe $10 for an extra ticket (or two?) on each seat you hold to bring some friends along. (While supplies last!) Getting people in the door and participating seems to be the short term problem, and going to the folks that have been loyal might be good way to get them working for you as well as perhaps giving them a break on extras. Alaska might be a good weekend for this kind of thing.

Beyond that I tend to mostly agree with DC on the pricing tiers. (Sorry premium seat holders!) Although I suppose looking at it the other way a narrow gap from 300's to 200's should logically encourage springing for the extra $4 for much, much better seats. But people being what they are, generally don't look at it that way.

People in the seats and wins on the ice, and this ship will right itself. As DC points out, the Badger Hockey experience sells itself when it's rolling along.

And lastly, there will ALWAYS be complaints about pricing no matter what it is. As a retailer of anything it's really challenging determining how much of it is a valid driver of business. $2 women's games received quite a bit of negative feedback but I doubt it hurt sales much, as an example.
 
Hope fully the Crease Creatures can all find a friend to bring and add to the excitement this weekend.

This is a good idea and perhaps if that works out the AD should go out to current season ticket holders with an offer for extra tix at a discount. Maybe $10 for an extra ticket (or two?) on each seat you hold to bring some friends along. (While supplies last!) Getting people in the door and participating seems to be the short term problem, and going to the folks that have been loyal might be good way to get them working for you as well as perhaps giving them a break on extras. Alaska might be a good weekend for this kind of thing.

Beyond that I tend to mostly agree with DC on the pricing tiers. (Sorry premium seat holders!) Although I suppose looking at it the other way a narrow gap from 300's to 200's should logically encourage springing for the extra $4 for much, much better seats. But people being what they are, generally don't look at it that way.

People in the seats and wins on the ice, and this ship will right itself. As DC points out, the Badger Hockey experience sells itself when it's rolling along.

And lastly, there will ALWAYS be complaints about pricing no matter what it is. As a retailer of anything it's really challenging determining how much of it is a valid driver of business. $2 women's games received quite a bit of negative feedback but I doubt it hurt sales much, as an example.

For season ticket holders, many of the seats have a minimum badger find contribution.

At this point, unless you have a specific seat location you want to always have, their exists almost no incentive to secure season tickets because the chances of a sell out are almost zero, particularly a few weeks in advance.
 
Re: Wisconsin Hockey XXXIV: A Season without Chuck

For season ticket holders, many of the seats have a minimum badger find contribution.

At this point, unless you have a specific seat location you want to always have, their exists almost no incentive to secure season tickets because the chances of a sell out are almost zero, particularly a few weeks in advance.

Yes, I know on the Badger fund contributions, I was myself a ticket holder for 20+ years. While it obviously make no sense at the moment to raise anybody's rate, should there again become a demand for season tickets, I'd suggest first, tier-ing the best seats up for walk ups, and holding it steady for season ticket holders which would initially give an additional break for them. If lower pricing on the least desirable seats at least gets someone in the door, there's a decent chance they may want to come back (and maybe sit in better seats.)

Season tickets really passed beyond the high demand/low supply ratio necessary to maintain the status quo a couple years back. And currently it's not even worth discussing. Right now they just have to focus on filling up seats any way possible and at any cost, one game at a time. If successful in that, then hope that a return of some atmosphere takes over and creates demand again for single games. And then, perhaps season tix are a something other than a convenience again.

I think the 'bring a friend' idea is pretty clever and if successful I'd think it would be worth extending something similar to loyal fans on a single game/weekend basis as a marketing tool. And frankly it would give supporters an opportunity to do something more concrete for the program itself, which is how the whole thing got started in the first place. Fans would bring someone along.
 
Re: Wisconsin Hockey XXXIV: A Season without Chuck

I think the 'bring a friend' idea is pretty clever and if successful I'd think it would be worth extending something similar to loyal fans on a single game/weekend basis as a marketing tool. And frankly it would give supporters an opportunity to do something more concrete for the program itself, which is how the whole thing got started in the first place. Fans would bring someone along.

Even if they allowed "friend" ticket sales for $10, it would do wonders to help fill up the building again.

They have the "Bucky's Buddies" program for this weekends games where you can buy tickets in the 300 level (4th row and up, in the center ice area) for $11 a ticket. If you're buying 4, it still probably makes more sense to do the 4-pack though just for the food coupons.
 
Re: Wisconsin Hockey XXXIV: A Season without Chuck

Ticket Packages:
When you are bringing kids, then yes $20/tickets (for bad seats) are an issue. It adds up especially with the service fee add-ons. Let's say all the seats stay the same price, has there ever been a thought of discounted pricing for seniors/youth?

Agree 100%. Youth and Sr. discounts make bringing the family more affordable.

Also agree on replacing the dog and soda with something else on the family deals. Maybe just switch out the dog for a popcorn. A popcorn keeps kids entertained longer than a dog does.

The more tickets you buy, the less they progessievly cost....ticket 1 24, ticket 2 24 ticket 3 20 ticket 4 18 and so on.

The parking costs are highway robbery......maybe UW needs to subsidize the parking.

If you buy women's season tickets, give some free tickets to a men's game.

If you buy men's season ticket's, give some free women's game tickets.

Allow banners, signs into the games.
 
Re: Wisconsin Hockey XXXIV: A Season without Chuck

Agree 100%. Youth and Sr. discounts make bringing the family more affordable.

Also agree on replacing the dog and soda with something else on the family deals. Maybe just switch out the dog for a popcorn. A popcorn keeps kids entertained longer than a dog does.

I have had luck with swapping them out before (hot dog for popcorn.) I've explained that I don't eat meat and they usually don't have a problem.
 
Re: Wisconsin Hockey XXXIV: A Season without Chuck

Even if they allowed "friend" ticket sales for $10, it would do wonders to help fill up the building again.

They have the "Bucky's Buddies" program for this weekends games where you can buy tickets in the 300 level (4th row and up, in the center ice area) for $11 a ticket. If you're buying 4, it still probably makes more sense to do the 4-pack though just for the food coupons.

Filling up the building is the #1 priority. The AD can't do much about wins/losses at the moment, but they can affect that and that is what it takes to sell tickets next year.

Just for (probably irrelevant) comparison, the cost for a family of 4 going to an ECHL Everblades game is either $100 or $124 for tickets, $10 for parking and probably 25% or more up on concessions. They do, however, sell beer and allow fighting. But there's no band and a LOT of coasties.
 
Re: Wisconsin Hockey XXXIV: A Season without Chuck

This discussion reminds me - remember a couple of years ago when they offered discounts for a handful of games for 11- or 12-dollar upper-level tickets? (I feel like I remember this for games against OSU and PSU.) I definitely remember a pretty good response.

Of course, I realize that by bringing this up, I'm slipping closer and closer to just saying "more people buy tickets when they're cheaper" as if it's some kind of new information. :rolleyes: Given the current state of affairs, however, that may be the most important thing to remember. Also, and this requires guesswork, I remember estimating that there were certainly more than twice as many people in those "upper reserved" sections than usual (for that time), so it would be fair to estimate that they generated more ticket revenue than they would have with $20 tickets. In addition, as has been discussed before, there are less tangible benefits, which lead to better sales in the future, to be realized by drawing more people who pay less.

That is all considering the current state of affairs. There have been long stretches (and short one-offs), in which they haven't had much trouble selling enough of those $20 tickets at the $20 price.
 
Re: Wisconsin Hockey XXXIV: A Season without Chuck

$20 is simply too much for sitting anywhere in the 300's, especially the last row. $4 is not enough of a difference between the first row and the last row. $24-$30 seems reasonable for the lower levels but I"m thinking $15 for the front of the 300's and $10 for the back. I have 2 kids now that weren't around when I attended every single game from '99-'12 or so. Cost is definitely a factor now. I'm still angry (partly at myself) for buying a 4-pack 3 years ago and not realizing there wasn't a bundle discount until after I ordered. Part of my frustration is with the athletic dept or whomever sets that stuff up for marketing what borders on fraud, IMO. Combine these ticket issues with the changes in the game-day atmosphere over the last few years: concessions changes, canned vs band, banners, etc, and they have a huge hurdle to overcome to get me to come through the turnstile again. The play of the team is one thing, but I'd still be going now and then if it weren't for the rest of the above.
 
Re: Wisconsin Hockey XXXIV: A Season without Chuck

All these ticket/gameday things should have been addressed 2-3 years ago. UW was not proactive and now they are too far behind the curve to bring it back without some sort of major shake-up or insanely awesome level of performance (4-6 loses in a year for multiple years in a row). And even that might not bring it back.
 
All these ticket/gameday things should have been addressed 2-3 years ago. UW was not proactive and now they are too far behind the curve to bring it back without some sort of major shake-up or insanely awesome level of performance (4-6 loses in a year for multiple years in a row). And even that might not bring it back.

This is exactly how I feel. Same with the actually frequent mentioning of what's going on with the team and posting of hockey related content coming from the main UW sources. More people might've been even vaguely aware of that home series vs Minnesota 2 years ago. It's somewhat small, but it was before things got super deep. That also would've been a good time for more permanent changes in price structure.
 
Status
Not open for further replies.
Back
Top