Re: >>> RIT Tigers - 2013 Offseason: The Future Looks Bright <<<
So I'm not typically one to complain on here, but I have to say I am pretty unhappy with this whole ticket buying process this year. I have a child under 5 and therefore because of this I had to purchase the Ritter Only season tickets so that I could get him a seat at the Blue Cross and Frozen Frontier games by purchasing them separately. Frozen Frontier tickets went on sale today, so I went to the Field house box office to buy tickets. I asked for section 204 or 205 and they said those are currently locked for season ticket holders only. I said I was and they said the sections are locked for people who buy season tickets now or purchased the full package. I said, so you're telling me if I waited to buy my season tickets until today I could sit in those sections? Yes they said. I explained my situation and they said they understood and agreed with me but no one there had the authorization to override the system and they weren't sure who did. Annoyed, I ended up choosing a different section. Then I was told I had to pay the full adult price for my under 5 child because it's only Adult or RIT Student pricing. Then give me the student price, the child is under 5. Can't do that, so I had to pay the full $25 for my under 5 child which I think is absolutely ridiculous. And don't get me started on the fact that you can only add the Women's season ticket package at the box office. It seems like a pretty simple solution, you allow season ticket holders with kids under 5 to add on an under 5 season ticket package to their order, and the code to allow the add on of the women's ticket deal to the website seems pretty simple to me. RIT is a technology school, why can't they figure this out?