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Rep Retirement Thread 132: Easter Goodies

Rep Retirement Thread 132: Easter Goodies


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Re: Rep Retirement Thread 132: Easter Goodies

Correct, and we have no curtains in the bedroom so the whole neighborhood gets to watch. Why deny them the pleasure? ;)

I should have clarified in my post. I was posting on my personal experiences.......(runs like hell to the wood shed) :p;):D:)
 
Re: Rep Retirement Thread 132: Easter Goodies

Also, I think I'm going to have chicken with a lemon-caper sauce with a medley of roasted vegetables (carrots, turnips, potatoes) for dinner tonight.

I'm going for some pork fried rice, probably be more like a pork stir fry which I'd usually serve with noodles of some kind but I feel like brown rice so..
 
Re: Rep Retirement Thread 132: Easter Goodies

I should have clarified in my post. I was posting on my personal experiences.......(runs like hell to the wood shed) :p;):D:)

Huh, I'll have to check with the neighbors to see if they noticed a different guy in there with her.
 
Re: Rep Retirement Thread 132: Easter Goodies

Okay, who gave Brent and the Commie, gmann's and goldy's passwords... :mad: :D :p
 
Re: Rep Retirement Thread 132: Easter Goodies

Okay, who gave Brent and the Commie, gmann's and goldy's passwords... :mad: :D :p

IALTO.

Picked up 10 beer brats and 4 jalapeno brats from the butcher for tailgating. Time can not go by fast enough.
 
Re: Rep Retirement Thread 132: Easter Goodies

Just finished making caramel. All that's left to do is cut em up and individually wrap each one.
 
Re: Rep Retirement Thread 132: Easter Goodies

I contacted a hotel in Duluth to make a reservation as the g family will be staying in Duluth for a couple days due to little g having a procedure scheduled later this spring. I was disheartened after my conversation with the person taking my reservation.

(Due to little g having this procedure the clinic we are using informed us that we can stay at this hotel and get a reduced rate.) I inquired about this rate only to find out that we do not have access to the waterpark. Fine. I asked if we could purchase waterpark passes. We cannot. Reduced rate on the room but no extras and we cannot purchase waterpark passes. Fine I get it. I then inquired about anything else that might be restricted due to the reduced rate. I was informed that we would not be allowed to use the restaurant (which is open to the public). I then inquired about additional options. Could we get a room that comes with waterpark passes and access to the restaurant that I would be willing to pay full price for? I was told no. I responded with "so, because I have a son with a disability my family cannot stay at your establishment and if even if we could get a room we could not use your water park or your restaurant even if we paid full price?" The response I got was "you are correct."

I am sure the lady on the phone got confused and some how misspoke. I asked to speak with a manager. I explained what had just transpired to the manager. The manager really didn't seem to care and offered no solutions or apologies. :mad:

End of rant.
 
Re: Rep Retirement Thread 132: Easter Goodies

I contacted a hotel in Duluth .... and offered no solutions or apologies. :mad:

End of rant.

So, what hotel in Duluth should we all be avoiding in the future?

I wonder what the manager would say if you let him know that your next call was going to be a State agency that deals with discrimination in lodging cases?
 
Re: Rep Retirement Thread 132: Easter Goodies

I contacted a hotel in Duluth to make a reservation as the g family will be staying in Duluth for a couple days due to little g having a procedure scheduled later this spring. I was disheartened after my conversation with the person taking my reservation.

(Due to little g having this procedure the clinic we are using informed us that we can stay at this hotel and get a reduced rate.) I inquired about this rate only to find out that we do not have access to the waterpark. Fine. I asked if we could purchase waterpark passes. We cannot. Reduced rate on the room but no extras and we cannot purchase waterpark passes. Fine I get it. I then inquired about anything else that might be restricted due to the reduced rate. I was informed that we would not be allowed to use the restaurant (which is open to the public). I then inquired about additional options. Could we get a room that comes with waterpark passes and access to the restaurant that I would be willing to pay full price for? I was told no. I responded with "so, because I have a son with a disability my family cannot stay at your establishment and if even if we could get a room we could not use your water park or your restaurant even if we paid full price?" The response I got was "you are correct."

I am sure the lady on the phone got confused and some how misspoke. I asked to speak with a manager. I explained what had just transpired to the manager. The manager really didn't seem to care and offered no solutions or apologies. :mad:

End of rant.

Uh, wow

I hope you're not stopping there. I'd suggest an email or letter to the head offices would be in order. I hope you're right that there was only confusion.
 
Re: Rep Retirement Thread 132: Easter Goodies

I'll get the rope. Looks like I may have to head up to Duluth after the F4. :mad:
 
Re: Rep Retirement Thread 132: Easter Goodies

So, what hotel in Duluth should we all be avoiding in the future?

I wonder what the manager would say if you let him know that your next call was going to be a State agency that deals with discrimination in lodging cases?

Uh, wow

I hope you're not stopping there. I'd suggest an email or letter to the head offices would be in order. I hope you're right that there was only confusion.

We will not be staying at that hotel and I honestly think the person I spoke to got confused but the manager I spoke to also dropped the ball.

I sent an email via their website. I also contacted their corporate office which manages the property and I spoke to a very polite and professional person who was very taken back by my experience. All I requested is that they use this as an opportunity to train their staff to avoid this in the future. It will be interesting to see what kind of follow up I get if any.

I rarely get upset. This happened about three hours ago and I am still ******ed.
 
Re: Rep Retirement Thread 132: Easter Goodies

I contacted a hotel in Duluth to make a reservation as the g family will be staying in Duluth for a couple days due to little g having a procedure scheduled later this spring. I was disheartened after my conversation with the person taking my reservation.

(Due to little g having this procedure the clinic we are using informed us that we can stay at this hotel and get a reduced rate.) I inquired about this rate only to find out that we do not have access to the waterpark. Fine. I asked if we could purchase waterpark passes. We cannot. Reduced rate on the room but no extras and we cannot purchase waterpark passes. Fine I get it. I then inquired about anything else that might be restricted due to the reduced rate. I was informed that we would not be allowed to use the restaurant (which is open to the public). I then inquired about additional options. Could we get a room that comes with waterpark passes and access to the restaurant that I would be willing to pay full price for? I was told no. I responded with "so, because I have a son with a disability my family cannot stay at your establishment and if even if we could get a room we could not use your water park or your restaurant even if we paid full price?" The response I got was "you are correct."

I am sure the lady on the phone got confused and some how misspoke. I asked to speak with a manager. I explained what had just transpired to the manager. The manager really didn't seem to care and offered no solutions or apologies. :mad:

End of rant.

Duloot is not smart. The entire town, including its school.

They must not understand what compliance wit the ADA truly means or how word of this is so easy to get around these days. I'd go to sites like hotels.com and give a nice rundown of the events. This can easily turn into a real *storm for this hotel. I'd also inform the hospital about this so that you could kindly suggest another hotel as its preferred patient's family accommodation.
 
Re: Rep Retirement Thread 132: Easter Goodies

Duloot is not smart. The entire town, including its school.

They must not understand what compliance wit the ADA truly means or how word of this is so easy to get around these days. I'd go to sites like hotels.com and give a nice rundown of the events. This can easily turn into a real *storm for this hotel. I'd also inform the hospital about this so that you could kindly suggest another hotel as its preferred patient's family accommodation.

And all along I thought St. Cloud was the center of stupidville. ;)

I am waiting on a call back from my contact at the hospital (Gillette) to inform them of my experience and I am also contemplating getting on Facebook. I am going to let things simmer down for a couple hours though. :o
 
Re: Rep Retirement Thread 132: Easter Goodies

The part of that story that is the most confusing to me is not having access to eat at the public restaurant based in the hotel.

I can't fathom the level of miscommunication that had to be involved in that statement.
 
Re: Rep Retirement Thread 132: Easter Goodies

. All I requested is that they use this as an opportunity to train their staff to avoid this in the future. It will be interesting to see what kind of follow up I get if any..

The F bombs would have been raining after I made my point, so you're better man than me
 
Re: Rep Retirement Thread 132: Easter Goodies

The part of that story that is the most confusing to me is not having access to eat at the public restaurant based in the hotel.

I can't fathom the level of miscommunication that had to be involved in that statement.

What I find totally confusing (in addition to everyhing else that occured) is that even if I were to get a room (at a reduced rate) I could not even purchase passes to the water park and pay full price for those passes? Cripes, in this economy with the lodging industry just getting destoyed and these rocket scientists want to turn away my money?
 
Re: Rep Retirement Thread 132: Easter Goodies

I contacted a hotel in Duluth to make a reservation as the g family will be staying in Duluth for a couple days due to little g having a procedure scheduled later this spring. I was disheartened after my conversation with the person taking my reservation.

(Due to little g having this procedure the clinic we are using informed us that we can stay at this hotel and get a reduced rate.) I inquired about this rate only to find out that we do not have access to the waterpark. Fine. I asked if we could purchase waterpark passes. We cannot. Reduced rate on the room but no extras and we cannot purchase waterpark passes. Fine I get it. I then inquired about anything else that might be restricted due to the reduced rate. I was informed that we would not be allowed to use the restaurant (which is open to the public). I then inquired about additional options. Could we get a room that comes with waterpark passes and access to the restaurant that I would be willing to pay full price for? I was told no. I responded with "so, because I have a son with a disability my family cannot stay at your establishment and if even if we could get a room we could not use your water park or your restaurant even if we paid full price?" The response I got was "you are correct."

I am sure the lady on the phone got confused and some how misspoke. I asked to speak with a manager. I explained what had just transpired to the manager. The manager really didn't seem to care and offered no solutions or apologies. :mad:

End of rant.

:eek:
 
Re: Rep Retirement Thread 132: Easter Goodies

So, what hotel in Duluth should we all be avoiding in the future?

I wonder what the manager would say if you let him know that your next call was going to be a State agency that deals with discrimination in lodging cases?

Doing a quick search under "hotel duluth mn" you will find that there is only one with an attached water park.
 
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