I ordered my playoff tickets last night. Here is the exact wording on my confirmation;
Thank you for your purchase of Minnesota State Hockey Playoff Tickets! We will notify you when your tickets are ready for pick-up at the Mayo Clinic Health System Event Center Box Office. We highly encourage you to pick up your tickets prior to game day in order to avoid the line on game day! Thank you for your purchase! Your tickets will be at the Verizon Center box office window the night of the event. If you have any questions, please contact at 507-389-6111. We will see you at the rink.
Then, my confirming email says they will be at the box office the night of the event. WHICH IS IT? I will call to find out. But, based on my prior experiences with the Athletic Office, when I call, the call will be answered by some poor student working in the office who has no clue as to the fact that the hockey team is in the playoffs, and then will not know who to transfer the call to to answer my question.
Thankfully, the team is coached by people who are experts at what they do.