I have enough issues delegating at work, but when I delegate something (that I thought was very simple) because I'm too busy to deal with it, it does not mean ask me 17 questions about it every 2 minutes, expect me to hold your hand through the whole thing, and then do it so poorly and incorrectly that I end up doing it myself anyway. Argh.
There's a fellow student in my medical terminology class who grinds my gears. From the moment class starts til it ends, he's constantly whining about how difficult this class is, complaining about the spelling, the definitions, how the professor grades tests, etc, and I've had enough.
I have enough issues delegating at work, but when I delegate something (that I thought was very simple) because I'm too busy to deal with it, it does not mean ask me 17 questions about it every 2 minutes, expect me to hold your hand through the whole thing, and then do it so poorly and incorrectly that I end up doing it myself anyway. Argh.
Tell him "welcome to college", and also tell him not to worry. If he can't cut it, there's always someone else next semester that will happily step in and take his place. The college world is littered with the wreckage of guys like him.
I know. I bombed the first test, but once I studied, learned the terms, and stopped panicking, I moved my grade from an F to a C. Looking to do even better on the next exam.No offense, but medical terminology isn't that hard. You do, you know, need to do the reading and assignments, but the material itself, expecially if it's being taught using the root/suffix/prefix system should be fairly easy. If he thinks this is hard, I dread to see him in real classes in any sort of science program.
I just started at a new job and I'm taking over as project manager for a bunch of the projects from someone else. It can be extremely intimidating to do things for the first time. I know I'm asking a crap ton of questions and probably not doing a great job either. It takes time to learn new stuff. (Although, I obviously can't tell how difficult the task is from the post.)
I wouldn't have bagged on her if she was new - everyone has been new at some point. She actually started at the company before I did (although she left and came back twice, so I have more time in). It should've taken her 1 hour, max. It took her 3, and even then, she couldn't get it to work, and I had to do it. It took me 15 minutes (15 minutes I didn't have when I asked her).
Reminds me of a former co-worker (guy from Chicago who was a dead ringer for Mike Ditka). A guy at the batting cages told him to fill his aluminum bat with ping pong balls to increase the power and he said the effect was incredible. Later that season, he subbed in on a softball team that he didn't even know, the end flew off his bat, and the team had to forfeit the game. They were hopping mad, but it sure was funny to listen to Ditka tell the story...With the end of the 2010 fall softball season I would like the following people to know that they suck:
- Guys who cheat by altering high performance composite bats (aka 'shaving'). It's slowpitch softball. Why would you cheat at slowpitch softball?
- Umpires who don't know the rules and/or lose track of outs and runs scored. Get a **** clicker.
- When your team is up by 22 runs... don't take a freakin walk. Swing the bat (unless it's shaved).
If not a text message, then something else: hair, jewelry, whatever is forbidden. Maybe the kid will learn a lesson, probably not, since there's a pretty good chance the parents who bought him that device (and pay the bills) will be supportive, of HIM.
There was a time that if a kid had problems with a teacher, his difficulties were only beginning, once his parents found out. I've posted before that when I was in grade school my mother used to invite my homeroom teacher for lunch once a year. Imagine how I looked forward to sitting at a table, eating chicken noodle soup, with both of them. But mother was sending a clear message of solidarity: "we're the adults, and we're in this together, so don't even go there." It worked.
With the end of the 2010 fall softball season I would like the following people to know that they suck:
- Guys who cheat by altering high performance composite bats (aka 'shaving'). It's slowpitch softball. Why would you cheat at slowpitch softball?
- Umpires who don't know the rules and/or lose track of outs and runs scored. Get a **** clicker.
- When your team is up by 22 runs... don't take a freakin walk. Swing the bat (unless it's shaved).
I know this will confirm the judgement of some that I'm an unreconstructed Luddite, but that's the price I'm willing to pay. I'm really tired of people (especially in a business situation, waitstaff, clerks, etc) who presume familiarity with me by using my first name on first reference, without my permission. They have a credit/debit card receipt in their grubby little hand and that's the basis for this show of disrespect. Generally they get it wrong anyway, calling me "Olde" instead of the less formal "Old" which is what everyone who actually knows me uses. On first reference to me, I'd prefer Mr. Pio, after which I will inevitably reply "call me Old." But isn't that MY decision to make?
And I understand most (all?) of these folks are "just following orders" from management. Management that wants to create a false sense of friendship. Many hospital staff use this faux familiarity, IMHO, to infantalize patients (which will be the subject of a future drooling rant).
So for now kiddies, please call me Mr. Pio until I tell you to stop, which will almost certainly be immediately. Show me some respect. Like the judge said to Jack Nicholson: "I believe I've earned it."
I know this will confirm the judgement of some that I'm an unreconstructed Luddite, but that's the price I'm willing to pay. I'm really tired of people (especially in a business situation, waitstaff, clerks, etc) who presume familiarity with me by using my first name on first reference, without my permission. They have a credit/debit card receipt in their grubby little hand and that's the basis for this show of disrespect. Generally they get it wrong anyway, calling me "Olde" instead of the less formal "Old" which is what everyone who actually knows me uses. On first reference to me, I'd prefer Mr. Pio, after which I will inevitably reply "call me Old." But isn't that MY decision to make?
And I understand most (all?) of these folks are "just following orders" from management. Management that wants to create a false sense of friendship. Many hospital staff use this faux familiarity, IMHO, to infantalize patients (which will be the subject of a future drooling rant).
So for now kiddies, please call me Mr. Pio until I tell you to stop, which will almost certainly be immediately. Show me some respect. Like the judge said to Jack Nicholson: "I believe I've earned it."
As someone who works in customer service and has to wear a nametag, I never do this to people I don't know and it makes me feel uncomfortable when people use my first name when I don't know them. To me it seems very demeaning (mostly because of how most customers will address we lowly retail slaves). My name is a term of familiarity. If you don't know me don't use it.
I know this will confirm the judgement of some that I'm an unreconstructed Luddite, but that's the price I'm willing to pay. I'm really tired of people (especially in a business situation, waitstaff, clerks, etc) who presume familiarity with me by using my first name on first reference, without my permission. They have a credit/debit card receipt in their grubby little hand and that's the basis for this show of disrespect. Generally they get it wrong anyway, calling me "Olde" instead of the less formal "Old" which is what everyone who actually knows me uses. On first reference to me, I'd prefer Mr. Pio, after which I will inevitably reply "call me Old." But isn't that MY decision to make?
And I understand most (all?) of these folks are "just following orders" from management. Management that wants to create a false sense of friendship. Many hospital staff use this faux familiarity, IMHO, to infantalize patients (which will be the subject of a future drooling rant).
So for now kiddies, please call me Mr. Pio until I tell you to stop, which will almost certainly be immediately. Show me some respect. Like the judge said to Jack Nicholson: "I believe I've earned it."
This is interesting... As a whole, Dick's Sporting Goods is pushing those of us on the sales floor to interact more with our customers... This starts out with and introduction of ourselves and using our customer's names... The idea is that they want us to come off as experts/enthusiasts in the areas that we sell while connecting to the customer...
So far, it's been mixed results for me... When I am selling skis/snowboards, people seem very open to interaction and just shooting the sh*t with me... It's very easy for me to talk with a customer for 20-30 minutes here if I'm not busy... Now this is mostly younger ( < 30 year olds) or families with kids/grand kids... The only people that really give me the cold shoulder are the Eastern European people that shop at our store... But they will come and get you anyways when they want to negotiate on the non-negotiable price
Now in our hunting/fishing department, it's a whole different story... Over there, it's a bunch of grumpy old men that tell you that they don't want any help and want nothing to do with you... Even when I can make a good first impression and show that I am a fisherman myself and that I know the product, I tend to get brushed off very quickly...
It's been quite interesting comparing the results since we got this training and I have tried it on the floor...
Believe me, I understand lots of folks are just doing what they've been trained to do--that doesn't make it one iota less annoying. When it happens, I find myself thinking "when, exactly, did we become friends?" And in my case, as I've indicated, they invariably use a form of my name which I never use and have never really liked, so the effort at "being my buddy" is doomed, regardless of how I feel about a 15 year old wanting to be my pal. Truthfully, I'd resent it even if they called me "Old." As I say, I'm pretty much a Chatty Cathy (not wanting to be one of those "grumpy old men") I'll talk your arm off, given half a chance.
I had an old man who made certain I understood about tips and commission and how to treat people in retail. And I'm quite convinced my feelings here are significantly generational. That being the case, maybe the geniuses who devise these training programs could tell trainees to factor that into the equation--that old f*a*r*t*s need to be handled a bit differently. And before you invite them to the malt shop, try calling 'em Mr. or Sir or something, first. They'll be eating out of your hand.