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Re: Travel Part 3: Destination Unknown
I stopped using Sun Country in February. The ridiculous fees, the uncomfortable seats and the way they treat their customers as a whole just isnt worth the money you MIGHT save. Delta is usually not that much more expensive, is a more comfortable flight, has more flight options and a much better rewards program.
Listening to what some coworkers went through plus what I saw on Twitter over the weekend I can't imagine why anyone would fly Sun County again. Ever.
They cancelled a bunch of flights without any real explanation on Saturday, offered no assistance at check in or the gate as to why, it took hours and hours (like more than 10) to get ahold of a someone at the airline via their 800 number, and (this is the best) a coworker said she was able to finally convince someone refund her outbound flight but they would not refund the return flight. She was told it was "her prerogative to not use the return ticket". What a chicken---- operation.
I stopped using Sun Country in February. The ridiculous fees, the uncomfortable seats and the way they treat their customers as a whole just isnt worth the money you MIGHT save. Delta is usually not that much more expensive, is a more comfortable flight, has more flight options and a much better rewards program.