Liebeck was taken to the hospital, where it was determined that she had suffered third-degree burns on six percent of her skin and lesser burns over sixteen percent. She remained in the hospital for eight days while she underwent skin grafting. During this period, Liebeck lost 20 pounds (9 kg, nearly 20% of her body weight), reducing her to 83 pounds (38 kg). After the hospital stay, Liebeck needed care for 3 weeks, which was provided by her daughter.[12] Liebeck suffered permanent disfigurement after the incident and was partially disabled for two years.[13][14]
Pre-trial Liebeck sought to settle with McDonald's for $20,000 to cover her actual and anticipated expenses. Her past medical expenses were $10,500; her anticipated future medical expenses were approximately $2,500; and her daughter's[12] loss of income was approximately $5,000 for a total of approximately $18,000.[15] Instead, the company offered only $800.
