FlagDUDE08
Banned
Re: Gear Grinding 7: Really? This crap again?
Only if we can add, especially after being on hold for half an hour, "Your call is important to us."
"We apologize for the inconvenience"
That is almost insulting, I'd prefer you not say anything at all. Some poor underpaid overworked staffer with no authority shoved in front of angry people in a pathetic attempt to deflect their anger so that the actual people responsible for the mess can skate by untouched.
"We just left you trapped in a long sealed metal tube for three hours with a hundred other people in the dark with no ventilation and no working bathrooms. We apologize for the inconvenience."
We could start a meme with that corporate / government callousness.
Only if we can add, especially after being on hold for half an hour, "Your call is important to us."