Fired a fairly popular and fairly successful football coach, then chose to not hire the even more popular interim replacement. Then signed an "outsider" as the new football coach, who proceeded to have two seasons of not-good results, but whose contract is so big, they simply can't afford to fire him. Also, repeatedly raised ticket prices - some sports be LOT. WH tickets have gone up, but by less than other teams. If it had been any other event or circumstance, the reception would have been much worse.