Sounds like the chiller unit is not working. I thought the entire system was being replaced? Including the outside unit?Something went wrong. I can't imagine a truck mounted refrigeration plant is standard operating procedure for commissioning a new ice making system. The good news, I guess, is that it would imply the piping is functional so the process can get started, but any time they use a temporary system I get chills (no pun intended). How many years did we use a "temporary" complete system after the 1982 system failed?