Re: Rep Retirement Lodge 201: A State You Don't Expect
Evening, Lodge. 3 more days, 3 more days.
Had a two trailer order (about 45 pallets) rejected AGAIN by the customer today. My building has 3 docks. Guess where we have the two trailers, which have been there for about 3 weeks? Really disrupts my building's operations for deliveries/pickups.
1. First delivery: we loaded pallets sideways. Customer didn't have a forklift only a pallet jack, rejected order (thanks for the info!). Fine. We reload pallets.
2. Second delivery: rejected order b/c some of the boxes weren't pristine enough. They are cloth absorbent rolls (cylinder) in a square box, straight from the manufacturer w/o additional packing. The product is 100% undamaged.
3. Customer is getting this product at about a 75% discount (I dunno the reason, above my pay grade).
FU, customer, FU. DHeadBoss was LIVID when he heard about the second rejection of delivery. He's calling up some "powers that be" in his words.