bigblue_dl
Armed
Re: Ginding away- stop putting sand in my oil... Part 4
If any company sends me an email that says something along the lines of "you have a new message in your ______ inbox" I ignore it. If they can't send it to my actual email address, or my house, it must not be important enough for me to see.I got an email from my old mortgage company saying I had a statement available. So I attempt to log on to look at it, and got locked out of my account. I called customer service and explained that my account was locked. She asked for my loan number, which I didn't have. I explained what happened, and she said "once your loan is sold, you can't log on to access your old loan information anymore". I asked why I got an email about a statement that I can't see, and she said "oh, everyone got that email". oh, well, then. She said if I call back with my loan number, they can mail it out.um, shouldn't you automatically mail it out to those who cannot receive it electronically? I guess that is asking way too much.
another fun note: the system let me change my password while my account was locked. THAT seems really safe.![]()