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Gear Grinding 6: I'm So Over This.

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Re: Gear Grinding 6: I'm So Over This.

How does Wendy's NOT have grilled chicken ready at lunch time? No, I don't want some other kind of chicken on my apple-pecan salad.
 
Re: Gear Grinding 6: I'm So Over This.

jen, to co-worker, yesterday: are you prepared to do this tomorrow, if my user id isn't set up yet?
co-worker: yes
jen: did you install the software?
co-worker: no.

(co-worker continues to ask questions, proving in fact, she is not prepared at all, has not looked at the process, read any of jen's emails about the process, nor has she installed the software necessary... so what she meant to say was "I am not prepared, in any way, shape or form, and I have no idea what you are talking about")

jen, today, to co-worker: let me know if you have any questions about the process
co-worker: ok. I still need to find the instructions.
(jen's head explodes)

I guess we all have different meanings for "prepared". Personally, at minimum, I would, you know, read the instructions, so I KNOW whether or not I'm prepared.
 
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Re: Gear Grinding 6: I'm So Over This.

Due to intermittent wifi signals (probably being on a too-common frequency, has happened before), I called up Comcast. Here's the basic convo that just happened with *ahem* "Jason:"

Me: Um, Comcast, can you switch my modem frequency to a less common one?

Comcast: We show you have no signal right now.

Me: I'm actually on the internet as we speak.

Comcast: Huh. Um, well, we'll send a tech out, no charge.

Comcast: We have Mon, 4-6pm.

Me: Unless it's after 6:30pm I cannot do that.

Comcast: Ok, so we'll schedule that for 4pm tomorrow.

Me: No. Don't even bother. I have a job. Unless it's after 6:30pm, I cannot do that.

Comcast: Does the morning work for you? Say, 10am?

Me: As I said, no. Unless it's after 6:30pm, that won't work.

Really hating Comcast, finally, after all these years. Until the last year or so, never had a problem with them.
 
Re: Gear Grinding 6: I'm So Over This.

Brenthoven said:
Due to intermittent wifi signals (probably being on a too-common frequency, has happened before), I called up Comcast. Here's the basic convo that just happened with *ahem* "Jason:"

Me: Um, Comcast, can you switch my modem frequency to a less common one?

Comcast: We show you have no signal right now.

Me: I'm actually on the internet as we speak.

Comcast: Huh. Um, well, we'll send a tech out, no charge.

Comcast: We have Mon, 4-6pm.

Me: Unless it's after 6:30pm I cannot do that.

Comcast: Ok, so we'll schedule that for 4pm tomorrow.

Me: No. Don't even bother. I have a job. Unless it's after 6:30pm, I cannot do that.

Comcast: Does the morning work for you? Say, 10am?

Me: As I said, no. Unless it's after 6:30pm, that won't work.

Really hating Comcast, finally, after all these years. Until the last year or so, never had a problem with them.
Click to expand...

You're much nicer than I would have been...
 
Re: Gear Grinding 6: I'm So Over This.

So the 2nd call, "Sheila" finally transferred me to some mobile tech, since she didn't know sh*, and lo and behold, someone who speaks English as a primary language fixed the issue in about 30 seconds. Funny.
 
Re: Gear Grinding 6: I'm So Over This.

Brenthoven said:
Due to intermittent wifi signals (probably being on a too-common frequency, has happened before), I called up Comcast. Here's the basic convo that just happened with *ahem* "Jason:"

Me: Um, Comcast, can you switch my modem frequency to a less common one?

Comcast: We show you have no signal right now.

Me: I'm actually on the internet as we speak.

Comcast: Huh. Um, well, we'll send a tech out, no charge.

Comcast: We have Mon, 4-6pm.

Me: Unless it's after 6:30pm I cannot do that.

Comcast: Ok, so we'll schedule that for 4pm tomorrow.

Me: No. Don't even bother. I have a job. Unless it's after 6:30pm, I cannot do that.

Comcast: Does the morning work for you? Say, 10am?

Me: As I said, no. Unless it's after 6:30pm, that won't work.

Really hating Comcast, finally, after all these years. Until the last year or so, never had a problem with them.
Click to expand...

Your call is important to us.
 
Re: Gear Grinding 6: I'm So Over This.

aparch said:
It's Comcastic! (TM)


Between South Park, and Lily Tomlin's "The Phone Company" skit, they accurately describe Comcast.
Click to expand...

I still can't believe they defiled a great show such as the $20,000 Pyramid with their crap. :mad:
 
Re: Gear Grinding 6: I'm So Over This.

Brenthoven said:
Well, I called back to try and get someone who doesn't have an obvious fake American name, no luck, and my impatience is growing....
Click to expand...

Last week I kept losing the incoming signal from Comcast itself. They wanted me to go online to check something. :rolleyes:
 
Re: Gear Grinding 6: I'm So Over This.

LynahFan said:
Sounds like this person is under 30.
Click to expand...

same age as me, same number of years of experience. two levels below me, though.

this morning I got to go over it again with her because she "hadn't used the software in a long time". :mad:
 
Re: Gear Grinding 6: I'm So Over This.

I got a call from someone at Comcast over the weekend. Chewed the ***** a new one. Asked her "why the **** would a company think it is good customer service to call an existing customer like a telemarketer over and over, after being told to stop?" Also told her that Comcast has "the worst ****ing customer service I've ever experienced " and "I'm dropping them as soon as I have another option".
 
Re: Gear Grinding 6: I'm So Over This.

bigblue_dl said:
I got a call from someone at Comcast over the weekend. Chewed the ***** a new one. Asked her "why the **** would a company think it is good customer service to call an existing customer like a telemarketer over and over, after being told to stop?" Also told her that Comcast has "the worst ****ing customer service I've ever experienced " and "I'm dropping them as soon as I have another option".
Click to expand...

There are no other options. You will be assimilated. Resistance is futile.
 
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