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Business, Economics, and Taxes: Capitalism. Yay? >=(

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Kepler said:
What is better? Not being snarky; honest question.
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Honestly, Gitlab is as bad or worse. I'd literally rather manage user stories in an Excel template than use either of them.

Anything but the big/legacy names. Something that offers visual task boards that are easy to create & configure, easy and flexible ad-hoc reporting, and a UI/X that doesn't make me want to claw my eyes out. I am heavily biased here, but IMO ServiceNow has a product suite that does a really good job of this.
 
FadeToBlack&Gold said:
Honestly, Gitlab is as bad or worse. I'd literally rather manage user stories in an Excel template than use either of them.

Anything but the big/legacy names. Something that offers visual task boards that are easy to create & configure, easy and flexible ad-hoc reporting, and a UI/X that doesn't make me want to claw my eyes out. I am heavily biased here, but IMO ServiceNow has a product suite that does a really good job of this.
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And this is pretty funny, because on the same date that we implemented Jira, ServiceNow(or later) was implemented. We have issues.
 
Kepler said:
Our Business Analytics guy calls it Service Never. I've not used it.
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I have to open INC and RITM tickets as a regular part of my job. I don’t know if those terms are common across the SN product, but they seem pretty intuitive when you know what they are.
 
I've used Service Now for about 7 years with no real issues. We moved from one older system to a newer one last year, and it went pretty smoothly. We aren't doing change management in it but only because one of our legacy teams - that has taken over all change management - insists on an absolutely ridiculously over-complicated change process that only their home-grown system can manage (since it was purpose-built).


I suspect that, like any other software implementation, it is only as good as how you apply it. But from my perspective it's fine. I really hate the "Requests/tasks" functionality and wish we wouldn't let end users put in requests ("Incidents" are 1000 times more functional), but again, that's an operational decision.
 
Oh yes, it is important that you have a good implementation. Mainly that you have a strong platform/product owner who doesn't allow one or two teams to dictate a bunch of stupid custom work that incurs a lot of tech debt down the line. It also helps if you have one who takes the time to acknowledge the need to do proper OCM. But the things SN does natively out-of-the-box, or with only light config, it typically does quite well.
 
I'll be honest, I absolutely loved my 5 month unemployment period. Yeah, it got stressful as severance ended and unemployment's end drew near, but for the most part I'd wake up whenever, spend 4-6 hours job hunting, and then could fuck off the rest of the day and night. It was amazing.


I hope you enjoy the ever loving hell out of whatever time off you end up with.
 
This probably belongs in the Antiwork thread, but I was feeling fat, dumb, and happy after being given a year's severance (after working only 2 years) until one morning my wife says we're moving two states over. Uhhh...hmmmm. Did not have that on my Bingo card.
 
My wife is going through unemployment right now as well. 10 months of doing the job of two people, then placed on a performance improvement plan, then her manager and regional manager ghosted her, and after three weeks corporate was like "welp, we see your metrics for two people aren't improving on your own, so we're gonna let you go."

Also found out they posted her position online two days before letting her go.

Upside, she's no longer needing to bust ass doing the job of two people because they refused to hire anyone during that time. She's been much happier, but there is some other stress and depression starting to form for being out for almost two months now.
 
Yeah I’m still in euphoria phase. My job had so much stress on me for months it caused some serious health issues. I’m taking 2-4 weeks off to “vacation” before digging in.

My former employer is slashing a lot of people
 
aparch said:
My wife is going through unemployment right now as well. 10 months of doing the job of two people, then placed on a performance improvement plan, then her manager and regional manager ghosted her, and after three weeks corporate was like "welp, we see your metrics for two people aren't improving on your own, so we're gonna let you go."

Also found out they posted her position online two days before letting her go.

Upside, she's no longer needing to bust *** doing the job of two people because they refused to hire anyone during that time. She's been much happier, but there is some other stress and depression starting to form for being out for almost two months now.
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Oof. I'm sorry aparch.

Hopefully this is life opening a window
 
aparch said:
My wife is going through unemployment right now as well. 10 months of doing the job of two people, then placed on a performance improvement plan, then her manager and regional manager ghosted her, and after three weeks corporate was like "welp, we see your metrics for two people aren't improving on your own, so we're gonna let you go."

Also found out they posted her position online two days before letting her go.

Upside, she's no longer needing to bust *** doing the job of two people because they refused to hire anyone during that time. She's been much happier, but there is some other stress and depression starting to form for being out for almost two months now.
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Corporate short sightedness is really something to behold. It's like a bunch of people carefully and meticulously set a bunch of rakes out on the ground, and then stomp on every one as hard as they possibly can.
 
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