WCHA TV – Questions, Comments, Complaints, etc.

[gfmorris]

Re: WCHA TV – Questions, Comments, Complaints, etc.

Re: WCHA TV – Questions, Comments, Complaints, etc.

I'll see if I can find it by re watching tonight.

Yeah, it's worth getting it to show our AD. This crap has to stop.

GFM

 

[JohnsonsJerseys]

Re: WCHA TV – Questions, Comments, Complaints, etc.

Re: WCHA TV – Questions, Comments, Complaints, etc.

This crap has to stop.
GFM

Prob was trained at the Harry Doyle School of Public Broadcasting...

Harry Doyle: Blah, blah blah god**** Seabrook jersey...
Monte: You can't say "god**** Seabrook jersey" on the air.
Harry Doyle: Don't worry, nobody is listening anyway.

<img src="http://metsmerizedonline.com/wp-content/uploads/2010/08/major-league-20090511025732171-000_jpg_595x325_crop_upscale_q85.jpg">

 

[PerkyforPrez]

Re: WCHA TV – Questions, Comments, Complaints, etc.

Re: WCHA TV – Questions, Comments, Complaints, etc.

I noticed him a couple times carrying a conversation with someone around him during game play. I only listened to him for half of the first period then used the Lakers audio feed. Geof they need you to do that job.

 

[gfmorris]

Re: WCHA TV – Questions, Comments, Complaints, etc.

Re: WCHA TV – Questions, Comments, Complaints, etc.

I noticed him a couple times carrying a conversation with someone around him during game play. I only listened to him for half of the first period then used the Lakers audio feed. Geof they need you to do that job.

I did it last year and quit. I don't enjoy doing it, and I don't enjoy working with him. I did it last year for free, and I would do it this year, but they'd have to pay me something on the order of $200 a game. That's how much I don't want to do it.

GFM

 

[gfmorris]

Re: WCHA TV – Questions, Comments, Complaints, etc.

Re: WCHA TV – Questions, Comments, Complaints, etc.

Bring forth your WCHA.tv concerns! I will mine this thread for goodness, and I'll share my own concerns, but I'd love to see any latent problems discussed. I got the league's attention, and I'll be on the phone with them on Wednesday.

GFM

 

[manurespreader]

Re: WCHA TV – Questions, Comments, Complaints, etc.

Re: WCHA TV – Questions, Comments, Complaints, etc.

Jerky, non digital video, frozen video, repeated stops and starts, dead spots, audio not in synch and the price, what 40% more than last year.Not to mention foreign transaction fees, and refunds requested. I mean how many hockey fans request a refund, you have to be really po'ed to do that.

 

[stuckinwi]

Re: WCHA TV – Questions, Comments, Complaints, etc.

Re: WCHA TV – Questions, Comments, Complaints, etc.

Echoing manurespreader. Plus the removal of the PiP from last year. LOVED the PiP

 

[aparch]

Re: WCHA TV – Questions, Comments, Complaints, etc.

Re: WCHA TV – Questions, Comments, Complaints, etc.

Agreed with the issues, especially to the audio out of sync. Bought the Friday night NMU at UAF game and the first half of the game was just fine. Then, the screen flickered, and the audio was then about five to six seconds AHEAD of the video. Very annoying.

Then I was told by customer service that it's a glitch with iOS 7 and Safari and offered a free game for putting up with it.

So after the game, I tried loading the replay on my computer, and the audio was sync'd just fine. Until the second period when the screen flickered and the audio went out of sync again. This time on Windows 7 with Firefox.

 

[stuckinwi]

Re: WCHA TV – Questions, Comments, Complaints, etc.

Re: WCHA TV – Questions, Comments, Complaints, etc.

Also. PLEEEEEEEEEEEEEEEASE toss a cookie on my iPad to allow to remain logged in. Logging in manually every time is a GIANT pain in the ***. And harass Tech for the hokey *** way we get our audio.

 

[beaverhockeyfan]

Re: WCHA TV – Questions, Comments, Complaints, etc.

Re: WCHA TV – Questions, Comments, Complaints, etc.

Just based on what I have read here, they have not picked up this customer for a game or two.

I haven't bought any games just because of all the reviews I have seen here. I will listen to Schultzie call the road games for the Beaver Radio Network. At least then I don't have to worry about any dropped video/audio then!

And for home games I can't make it to, I have Lakeland Public Television to thank for my viewing pleasure.

 

[bigblue_dl]

Re: WCHA TV – Questions, Comments, Complaints, etc.

Re: WCHA TV – Questions, Comments, Complaints, etc.

Just based on what I have read here, they have not picked up this customer for a game or two.

I haven't bought any games just because of all the reviews I have seen here. I will listen to Schultzie call the road games for the Beaver Radio Network. At least then I don't have to worry about any dropped video/audio then!

And for home games I can't make it to, I have Lakeland Public Television to thank for my viewing pleasure.

There were a few games I probably would have bought as single games, Tech-MSU, for example, but after hearing how terrible the service was, I just decided I'd be better served to listen to the free radio stream.

 

[gfmorris]

Re: WCHA TV – Questions, Comments, Complaints, etc.

Re: WCHA TV – Questions, Comments, Complaints, etc.

I guess that's the crazy thing: last year, those of us who jumped on the season pass at the beginning of the year were generally exhorting those who hadn't done so to really jump into it by the end of the year, to the point that a few of us (including me) were after the league to do a reduced pass for the last month of the season. They had a product that we all liked. This is not that product. I'm aware that a lot of the problem is that Eversport bought AmericaONE, etc., but the product simply isn't as good as last year, and last year was cobbled together at the last minute after FOX Sports Go died on the vine at least in terms of its minor college sports showcase.

GFM

 

[geezer]

Re: WCHA TV – Questions, Comments, Complaints, etc.

Re: WCHA TV – Questions, Comments, Complaints, etc.

1.) The cost is too high for any level of quality
2.) All the technical issues need to be fixed

 

[Shirtless Guy]

Re: WCHA TV – Questions, Comments, Complaints, etc.

Re: WCHA TV – Questions, Comments, Complaints, etc.

the multiple logins error when the software accidentally booted you and you're trying to log back in is really annoying.

 

[stuckinwi]

Re: WCHA TV – Questions, Comments, Complaints, etc.

Re: WCHA TV – Questions, Comments, Complaints, etc.

the multiple logins error when the software accidentally booted you and you're trying to log back in is really annoying.

Yup, toss in a lack of keyboard on a phone/tablet and it's a source of rage.

 

[mtu_huskies]

Re: WCHA TV – Questions, Comments, Complaints, etc.

Re: WCHA TV – Questions, Comments, Complaints, etc.

They've had plenty of technical issues and to their credit worked through some of them. But it has sucked being the guinea pigs, especially for the increased price they are charging. These issues included getting kicked out every 20 mins for no reason, no easy way to get to archiving from wcha.tv and just overall poor quality.

In my mind the open issues are still:
the slow archiving of games, I swear last year I could get home and if the game was done airing live it was available to watch on VOD, now they say it take about 2.5 hours to get it from AmericaOne, that pretty much makes it unwatchable the night of if you're not home during the game, I don't remember every having this issue

When you watvh VOD, you have to use the eversport.tv website instead of wcha.tv and the full screen on eversport.tv is still not big enough, it's gotten bigger, but it should go full screen! How annoying to have a bar on the right and bottom of the screen because of their crappy setup.

The video quality NEEDS to improve. One of the last Tech home weekends was better video quality I thought, but then there were black bars on the left and right side of the screen, these guys just can't figure it out.
The PIP was nice too, but not a big deal for me, just another example of the step backward for a higher cost we experienced this year.

 

[Pure Mel]

Re: WCHA TV – Questions, Comments, Complaints, etc.

Re: WCHA TV – Questions, Comments, Complaints, etc.

Did anyone have an issue with blurred out screen images throughout the night for the Tech game? IT was brutal!

 

[fairbanks hockey puck]

Re: WCHA TV – Questions, Comments, Complaints, etc.

Re: WCHA TV – Questions, Comments, Complaints, etc.

Anyone, mostly GF Morris, watch the Alaska and UAH games???? Wonder how the video and audio sounds via WCHA TV.

It's simulcast of radio play by play BUT the Carlson Center folks remix for TV and WCHA TV.

They rebroadcast on GCI TV tape delayed in Fairbanks. NO hi def...The picture looks way too hot, all white with the blue lines and center red line almost non existent. The audio of play by play gets drowned out by crowd noise and crowd mic....

radio broadcast is fine...just wonder how internet broadcast looks??????

 

[aparch]

Re: WCHA TV – Questions, Comments, Complaints, etc.

Re: WCHA TV – Questions, Comments, Complaints, etc.

Watched the Friday NMU at UA_ game a few weeks back and had similar issue. The video was not as bad as described. The audio was just as bad. My TV volume goes 0-100, and I normally listen at around 14. I had it cranked to 60 or more and still couldn't hear the pxp well.

Did they fix the audio sync issue for the UAH games?

 

[gfmorris]

Re: WCHA TV – Questions, Comments, Complaints, etc.

Re: WCHA TV – Questions, Comments, Complaints, etc.

Did they fix the audio sync issue for the UAH games?

It was better, but there was a good chunk of time where the audio was 3-4 seconds ahead of the play both nights.

As for the video, the saturation was pretty okay. There were some buffering problems on my end from time to time —*I think that I had to restart it three times over the course of the weekend. I'm not sure what UAHstatman saw over his way.

I'm not in love with the Alaska announcers, but I gather that they've been doing it for a while and that people like them. The PBP guys sounds like a morning DJ, and the color guy always seems to be surprised that he has to say something.

GFM