I have a heat pump in my unit for both heat and A/C. Turned the A/C on for a bit last night as it was so muggy and I had been away for a couple of days. After I shut it off, I heard water dripping. It was coming out of the pipe under the heat pump. It had happened once before about a year and a half ago and wasn't a big deal. This, though, hasn't stopped since last night. Soaked thru two large towels. I finally put a bucket under it around 10am, it's filled up twice since then.
Called for service, guy just left. He said this isn't an issue with my heat pump (thank God), that there is something below me, either the unit under me or in the parking garage, that is clogged and is backing up water into my heat pump. Called the management company, she is calling the building's person to come here. I'm hoping it's today as I don't want to have to get up every two hours to dump out a fill bucket of water. The unit below has been having issue with her heat pump for a while. It leaks into the pool area. Just pours out of it. This is on the management company to fix. I have a feeling they've been lollygagging around the past year or so but now that it's affecting my unit, they'll probably have to do something. The main contact at the management company likes me. I called and as soon as I said it was me she "Uh oh! What's wrong? You usually email!!" so I'm hoping she is jumping all over this.
Thankfully working from home today (and tomorrow) so I said they can come any time. My question to you is this - the rug on the floor under the heat pump is soaked. If I need to replace and fix the floor and the wall, which is wet and water stained, I should call my insurance company to come in to get an estimate and the management company should pay for that, right?
Called for service, guy just left. He said this isn't an issue with my heat pump (thank God), that there is something below me, either the unit under me or in the parking garage, that is clogged and is backing up water into my heat pump. Called the management company, she is calling the building's person to come here. I'm hoping it's today as I don't want to have to get up every two hours to dump out a fill bucket of water. The unit below has been having issue with her heat pump for a while. It leaks into the pool area. Just pours out of it. This is on the management company to fix. I have a feeling they've been lollygagging around the past year or so but now that it's affecting my unit, they'll probably have to do something. The main contact at the management company likes me. I called and as soon as I said it was me she "Uh oh! What's wrong? You usually email!!" so I'm hoping she is jumping all over this.
Thankfully working from home today (and tomorrow) so I said they can come any time. My question to you is this - the rug on the floor under the heat pump is soaked. If I need to replace and fix the floor and the wall, which is wet and water stained, I should call my insurance company to come in to get an estimate and the management company should pay for that, right?