Game Atmosphere is a very underrated part of the player experience too. It exacerbates the rink problems and obviously makes it harder to bring in fans and players. If the players are having fun, that leads to success and energetic play. If the atmosphere isn’t there, well, you’ve seen what happens. For the past 20 seasons, playing at RPI was quieter than opening a tin can, wirh the exceptions of the Freakout games, with the crowd failing to gain the needed momentum. Granted, the opposing team scoring a goal a minute after RPI has a lot to do with that, but sometimes the crowd failed to materialize. Putting Wi-Fi in the Field House when not in the press box had a lot to do with that. When I walk around, all I see is college aged kids with their heads down on their phones during play. One puck to the kisser will take care of that.
Respectfully, I don't think I necessarily buy this argument. The field house feels empty most games because it's gigantic. It was built for a capacity of approximately 5200, and was reduced to approximately 4,700, which is by far the largest in conference. The only others that comes close in size are Dartmouth, and Cornel. Compared to other big rinks in the conference, RPI's seats are only on the sides of the rink as opposed to all the way around. This means, to fit the capacity of seats in the building, we need to have a high ceiling, making the room feel larger. In addition, the building's size is very noticeable, since you walk in on ground level. It's clear they tried to make the building seem smaller by covering the overflow seating with the blue curtains, but that only works so well. To illustrate my point, the year, at Blackout, the Field House didn't feel anywhere near full, even though we pulled approximately 2,931 fans. This would have been a sellout at Brown, Colgate, Harvard, Union, and Princeton, and a near sellout at Clarkson, Qpac, SLU, and Yale.
Granted, blackout is not a representation of the average RPI game. I don't have the exact number, but this season it seemed like we averaged just below 2,000 fans. This is enough to make a good atmosphere at all the stadiums listed above. It wouldn't be sellout atmosphere, but the stadiums would be majority full. The problem is, what feels like a good size crowd in a smaller below 3,500 fan arena, starts to feel empty when arenas get larger, and feel especially empty when you get to a building designed to be an over 5,000 fan arena.
I think RPI attendance will go up if we start winning at home again, and could probably average around 3,000 fans. Over the past 2 seasons, RPI has won 6 home games, only 4 of which happened with students on campus. In combination with the fact that RPI is a STEM school that has a reputation for putting large workloads on students, why would a student want to spend their limited time and money watching a team lose? If we hire the right coach that gets this team winning again, I think attendance and the student section goes back up.
RPI also has the unique problem where their special event games typically need the overflow seating, meaning they can't move to a smaller stadium. Blackout draws a lot of people due to both Union and RPI fans wanting to go. Attendance has dropped a lot since this game sold out The Field House two years ago, but it still has potential to sell out if RPI has a reputation that they stand a good chance. Likewise, Freakout historically comes close, if not sells out The Field House almost every year.
As for your point that people look at their phones while at a sporting event, that's true of every team, and it's never going to change. People want to take photos, and text about what's going on. I think the only way to minimize it, is if we get the right new head coach that puts a team that's both entertaining, and feels like it has a chance every game.