I think I broke Excel...
Decided to go ahead and create an RPI formula, but ever since applying the adjusted winning percentage (.6 wins for home, 1.4 away like basketball, as they have similar stats for home/away) formulas only update when I save. Otherwise if I create a formula like vlookup or something of the like it will only repeat the first cell's answer.
The PWR spreadsheet I made I keep on manual because the calculation takes so long.
So I've been the de facto IT guy for my parents for decades. It's gotten harder the last couple years since they've moved to Colorado and I can only do in person repairs on a semi-annual basis. There's obviously a limit to what I can do by phone.
My mom fell for one of the "your computer is infected, click here or call this number to clean your computer" type scams this morning. She got as far as giving the scammer her bank account info, but after the fact realized it was a scam and was able to stop payment at her bank and got her account numbers changed. She swears she only gave the guy her e-mail address and her bank account number, but I have no idea how much info he actually got in the interim. My dad says he used the computer later that day only to check e-mail, but again I have no idea if he actually went to other sites or not or entered any of his passwords to other sites.
After my initial blow-up (I'd warned them about this sort of thing many times, especially after this happened to my dad once before, but he got ahold of me before giving up any important info), I told them to unhook and not use the computer until they can take it to someone who can clean it or do a reformat if needed in case there were still Trojans/keyloggers/other viruses still on there. I also advised them to change their e-mail passwords from either their phones or another computer as soon as they got a chance. My question is do you think I need to tell them to do more? I'm thinking things along the line of:
a) get new e-mail addresses
b) change all of their passwords
c) sign up for credit monitoring (I initially advised them to wait until something else happened to do this on the presumption that my mom was fully truthful and only gave up her e-mail address and a no-longer good bank account number, but my wife thinks they should go ahead and do this and I'm starting to second guess myself and agree).
d) get an elderly-proof anti-virus software (and any recommendations for such).
e) something else I'm not thinking of.
I'll probably talk to them tomorrow to see what the tech guy says (they promised they'd take it in to a shop tomorrow), so any advice in the meantime would be appreciated.
Basically change everything. Ask the bank if they can do a "double-password" to access their accounts. My bank, after an attempted hack, did this for me. If there is ANY suspicious activity, they call me and ask for my internet account password, then a verbal password that they have on file, separate from my actual account file. IF those two passwords don't match, they freeze everything and I have to go in for a physical ID (show up and prove I am who I say I am).
Basically change everything. Ask the bank if they can do a "double-password" to access their accounts. My bank, after an attempted hack, did this for me. If there is ANY suspicious activity, they call me and ask for my internet account password, then a verbal password that they have on file, separate from my actual account file. IF those two passwords don't match, they freeze everything and I have to go in for a physical ID (show up and prove I am who I say I am).
I would be concerned if my bank was asking me for my internet password. They shouldn't even know your plain-text password.
Reputable banks don't ask for that sort of thing.
Absolutely not. I would be looking for a new bank.
I would be concerned if my bank was asking me for my internet password. They shouldn't even know your plain-text password. If they have your password stored in plain-text on their system, that's a problem. I suppose it's possible the rep is using a system that compares the hash of the password you give them to the hash that they have on file, but I doubt it.
Basically change everything. Ask the bank if they can do a "double-password" to access their accounts. My bank, after an attempted hack, did this for me. If there is ANY suspicious activity, they call me and ask for my internet account password, then a verbal password that they have on file, separate from my actual account file. IF those two passwords don't match, they freeze everything and I have to go in for a physical ID (show up and prove I am who I say I am).
Help.
Believe it or not, I had these annoying windows updates that kept locking down my computer for 5 minutes every week or so. So a friend turned them off. And guess what, the world did not end. As a matter of fact, its been awesome.
However now, MSFT found out some how. And literally every ten seconds or so, I have a purple bar (windows 8) that appears across my screen that says 'Windows Updates needs you help. Windows Updates haven't been able to check your computer for 30 days. Go to Windows Updates to resolve this issue.'
I have no intention of doing that as my computer works fine without the updates...and I consider this as bad as any virus.
Can you help?
Update to Windows 10 now for free and get off Windows 8 ASAP. You'll likely need all of your Win8 updates in place in order to be permitted the update, but it's so very much worth it.Help.
Believe it or not, I had these annoying windows updates that kept locking down my computer for 5 minutes every week or so. So a friend turned them off. And guess what, the world did not end. As a matter of fact, its been awesome.
However now, MSFT found out some how. And literally every ten seconds or so, I have a purple bar (windows 8) that appears across my screen that says 'Windows Updates needs you help. Windows Updates haven't been able to check your computer for 30 days. Go to Windows Updates to resolve this issue.'
I have no intention of doing that as my computer works fine without the updates...and I consider this as bad as any virus.
Can you help?
Update to Windows 10 now for free and get off Windows 8 ASAP. You'll likely need all of your Win8 updates in place in order to be permitted the update, but it's so very much worth it.
And while not all Windows updates are necessary, there are options to choose which you get automatically and which you perform manually. Right now you've set up all of yours to manual, but should really have your security updates set to automatic. That advice stands so long as you're using a personal PC and not a work PC.