Which is all the worse because as those perceptions used to be reversed: forty years ago the GOP was perceived as aloof while the Dems were perceived as having responsive local offices and being able to help grandma understand Medicare or little Jimmy Junior get a job on the city payroll because he was too dumb to do anything else.
I have a theory about this: the GOP is more responsive to their constituents because their rhetoric on social issues is dead on what their constituents want. The Dems, OTOH, have a real problem on both economic and social issues. On social issues the DC-Ivy League obsession with racial and gender issues doesn't resonate with Ma and Pa Kettle, while on economic issue the Dems' actual actions betray all but the donor class, so they change the subject. The result is a cooling on enthusiasm, and the population of Dem institutions by timeservers and career builders rather than idealists and change makers.
We have to take our party back from the robots who took it over in the 90s.