Blackbeard
Well-known member
Two weeks ago today I contacted them requesting an explanation of one or two of the functions on this site which are not addressed in the information that is available. After a couple of days I made a follow up (second) request and a few days later, a third. Not even the courtesy of a "we'll check on it and get back to you"...nothing,...silence.
The only other time I contacted them with a question was a month or two ago and finally got a reponse after I made a follow up request nine days after the original request.
Anybody else experience this virtual no service/courtesy from those in charge?
Not much point in their having a "contact us" button if when you do contact them they don't respond.
Very poor.
The only other time I contacted them with a question was a month or two ago and finally got a reponse after I made a follow up request nine days after the original request.
Anybody else experience this virtual no service/courtesy from those in charge?
Not much point in their having a "contact us" button if when you do contact them they don't respond.
Very poor.