Originally posted by Kepler
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Originally posted by Kepler View Post
All this, plus whenever anybody thanks me or sends me kudos I say "I really appreciate that, would you mind terribly sending that to my manager without me on the email?" Likewise, whenever I want to send kudos I tell the person and also request they give me their manager's POC so I can send direct. People appreciate it and I have found the karmic wheel for taking the time to be extremely positive.
You know you've done a good thank you letter when you get a call back immediately from the person and they thank you for the kudos lol.
sometimes a vendor just does such a great job you save that entire correspondence chain or work product in a separate file folder called gold standards.
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Originally posted by unofan View Post
Couple different things, and a lot of it depends on your ability to be tactful and any given specific relationship with a client.
Keep a file with all of the notes as a CYA measure in case you ever need it.
Best time to bring up the notes sent to you but not your supervisors is during a review, even if just in the aggregate while filling out the self-evaluation part ("This last quarter/year/whatever, I received numerous of letters thanking/praising/acknowledging the work I've done for clients."). If your boss questions that, you have the CYA file full of the notes you can share.
As far the step of having others send notes to your manager, best way is to also tie it to your review if you have that kind of relationship with the client. "Hey Jim, thanks for the note. Always glad to help and hear that I'm providing the service you need. I've got my review coming up soon and was hoping you could do me a solid and pass that note onto my supervisor so that they have a better understanding of the quality of work I'm providing on a daily basis. If not, no worries. Thanks" But again, only do that if you have the type of relationship with the client/customer that it'll work and if you can phrase it tactfully.
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Originally posted by Kepler View Post
All this, plus whenever anybody thanks me or sends me kudos I say "I really appreciate that, would you mind terribly sending that to my manager without me on the email?" Likewise, whenever I want to send kudos I tell the person and also request they give me their manager's POC so I can send direct. People appreciate it and I have found the karmic wheel for taking the time to be extremely positive.
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Originally posted by unofan View Post
Couple different things, and a lot of it depends on your ability to be tactful and any given specific relationship with a client.
Keep a file with all of the notes as a CYA measure in case you ever need it.
Best time to bring up the notes sent to you but not your supervisors is during a review, even if just in the aggregate while filling out the self-evaluation part ("This last quarter/year/whatever, I received numerous of letters thanking/praising/acknowledging the work I've done for clients."). If your boss questions that, you have the CYA file full of the notes you can share.
As far the step of having others send notes to your manager, best way is to also tie it to your review if you have that kind of relationship with the client. "Hey Jim, thanks for the note. Always glad to help and hear that I'm providing the service you need. I've got my review coming up soon and was hoping you could do me a solid and pass that note onto my supervisor so that they have a better understanding of the quality of work I'm providing on a daily basis. If not, no worries. Thanks" But again, only do that if you have the type of relationship with the client/customer that it'll work and if you can phrase it tactfully.
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Originally posted by Scarlet View PostQuestion for you all - I'm trying to do a little better job of selling myself within my team, what I do, how much my internal stakeholders are grateful and thankful for the work I do. Whle I work on a team and support different team members, I do have my own responsibilities that my manager knows about but not much else. I'm trying to decide how to share all of the notes I get from my internal stakeholders that say thank you, or you rock, or this project has been seamless working with you, etc. Ideally, I would like these people to actually send a quick note to my manager to say "Just wanted to say [Scarlet] did a great job on this" or something like that, rather than me forwarding emails to my manager with them sending to me directly. Is it out of line to ask them to do that?
Keep a file with all of the notes as a CYA measure in case you ever need it.
Best time to bring up the notes sent to you but not your supervisors is during a review, even if just in the aggregate while filling out the self-evaluation part ("This last quarter/year/whatever, I received numerous of letters thanking/praising/acknowledging the work I've done for clients."). If your boss questions that, you have the CYA file full of the notes you can share.
As far the step of having others send notes to your manager, best way is to also tie it to your review if you have that kind of relationship with the client. "Hey Jim, thanks for the note. Always glad to help and hear that I'm providing the service you need. I've got my review coming up soon and was hoping you could do me a solid and pass that note onto my supervisor so that they have a better understanding of the quality of work I'm providing on a daily basis. If not, no worries. Thanks" But again, only do that if you have the type of relationship with the client/customer that it'll work and if you can phrase it tactfully.
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Question for you all - I'm trying to do a little better job of selling myself within my team, what I do, how much my internal stakeholders are grateful and thankful for the work I do. Whle I work on a team and support different team members, I do have my own responsibilities that my manager knows about but not much else. I'm trying to decide how to share all of the notes I get from my internal stakeholders that say thank you, or you rock, or this project has been seamless working with you, etc. Ideally, I would like these people to actually send a quick note to my manager to say "Just wanted to say [Scarlet] did a great job on this" or something like that, rather than me forwarding emails to my manager with them sending to me directly. Is it out of line to ask them to do that?
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Originally posted by Kepler View PostAll 40 women on my program between the ages of 25 and 35 seem to be named either Kayla, Kayleigh, or Kaitlin.
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Yesterday, one of the kids at my agency did my makeup and did a really good job.
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All 40 women on my program between the ages of 25 and 35 seem to be named either Kayla, Kayleigh, or Kaitlin.
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Originally posted by FadeToBlack&Gold View Post
Got the promotion! :-)
Of course, this is going to mean a lot of work for me over the next 6-12 months as I work with leadership to basically build out a sub-practice with tailored product and service offerings specific to our Manufacturing and Retail clients. It also means I will start to get involved in pre-sales meetings with prospective clients in those industries. I'm a little nervous, but very excited.
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Thank you! I find out the exact amount next week, but yes I should be getting a solid pay bump. The new role is considered equivalent to a manager at my firm, so it will be in that salary band.
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Originally posted by FadeToBlack&Gold View Post
Got the promotion! :-)
Of course, this is going to mean a lot of work for me over the next 6-12 months as I work with leadership to basically build out a sub-practice with tailored product and service offerings specific to our Manufacturing and Retail clients. It also means I will start to get involved in pre-sales meetings with prospective clients in those industries. I'm a little nervous, but very excited.
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Congrats!! That's great news. Hope it comes with a decent bump in pay.
I just spent about three hours this afternoon trying to figure out an issue with UPS Campus Ship. I am ready to pull out all my eyelashes. I hate this part of my job.
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